Wireless/Mobility Solutions

cell-phone-boothOur Mobility products enhance the productivity of mobile workers by delivering unified communications via an intuitive graphical user interface. The solution supports mobile devices ranging from high-end smart phones to lower-end feature phones, enabling compatibility regardless of the mobile devices deployed or wireless networks used. RIM, Palm, Symbian, Windows Mobile, Java and iPhone platforms are included.

Product Overview
Integration with Unified Communications applications such as visual voicemail, corporate directory, VIP lists and call logs enhances mobile employees’ productivity. Our products include software to integrate with enterprise applications and to deliver additional capabilities to mobile devices through server hardware.

  • One Number – Calls initiated by the mobile device will dial-by PBX and display the caller ID of the deskphone. Calls made to the deskphone extension will ring both the deskphone and the mobile device. The user can easily enable or disable both of these features from the mobile device.
  • Visual Voicemail – Users can see corporate voicemail visually so they can prioritize messages and get to the critical ones first. Stored locally, there is no dialing into voicemail, which saves usage minutes and time, and the local actions are synchronized with the corporate messaging server. Unanswered calls will be picked up by the enterprise voicemail system, eliminating the need to check multiple voicemail systems throughout the day.
  • Corporate Directory Integration – Allows for easy access to corporate contacts through the search function. In addition, incoming callers’ IDs found in the directory are automatically translated showing the contact name instead of the number.
  • VIP Lists – Mobile workers use VIP lists to manage how incoming calls are treated. Any calls not on the VIP Lists can be sent directly to voicemail to minimize interruptions.
  • Sophisticated Call Routing – Users can route incoming office calls to any device. Calls can be automatically routed based on schedule, location or on an ad hoc basis through a quick entry feature.
  • Connected to Your Communications – Calls dialed via our products are made as though from the user’s deskphone. Existing infrastructure such as call recording can be used for mobile calls, and call detail recording can be used to distinguish mobile calls from desk calls for cell phone bill auditing.
  • Handoff Calls Between Mobile Device and Deskphone – All calls made via, or received via, the product can be seamlessly transferred between the deskphone and mobile device. An employee arriving at his or her desk while on a mobile call can pick up the deskphone to continue the conversation. While on a deskphone call, the user can become mobile by extending the call to a mobile device.
  • Savings on International Calls – Direct dialed international calls from a mobile device can be very expensive. With our products the user can leverage your existing corporate infrastructure from a mobile device. The user dials the international number on the mobile device, but the international call is made via the vendor PBX.
  • Business Continuity – With our products, users only need to know each others’ deskphone extensions to remain connected. In the event employees are unexpectedly unable to go to the office, everyone can remain connected and reachable.

Strategic Partners

Avaya Logo best Polycom

Brochures
Avaya One-X mobility brief
Polycom Mobility – SpectraLink 6000 Brochure
Polycom DECT Wireless Handsets Brochure
Avaya One-X Mobile Overview
Mobility in Retail
Avaya Mobility Brochure, 2008