Unified Communications

For highly mobile employees—like salespeople, executives, and service consultants—success depends on their ability to communicate with colleagues and customers, quickly, reliably, and cost-effectively. Avaya Unified Communications for Mobile Workers provides the tools employees need to stay available and productive, no matter where they go.

This solution has three components:

• Innovative applications deliver the capabilities of a headquarter’s desk phone to laptops, mobile devices, and landline phones in external locations.
• Avaya services help make every step of the deployment process easier—from needs assessment and planning, through installation and configuration, to ongoing diagnostics and maintenance.
• Partner technologies from our network of developers deliver a complete range of capabilities to build a custom mobile worker program.

Features & Benefits

• Improve employee availability
  One-number access gives mobile employees a single point of contact for both customers and colleagues. Call screening features alert mobile workers to incoming high-priority communications.
• Increase productivity
  Avaya Unified Communications let mobile employees use key features like company directories, visual voice mail, and PBX functionality. Access to Microsoft Exchange applications lets them reach their contacts, schedule appointments, and respond to emails.
• Cut costs
  Avaya one-X® Mobile reduces the cost of international calls. One-number access can send calls to employees’ desk phones when they’re in the office, helping to reduce cellular minutes. Routing mobile calls through IP networks or off-site landlines can further lower the cost of cellular communications.

Avaya Unified Communications Brochure
Unified Messaging Concepts